裡卡茲Sote塔什干飯店

Хороший отель: чисто, в номере есть туалетные принадлежности (щетка, паста, гель, шампунь), чайный набор, 2 бутылки воды, пополняемые ежедневно. Мини бар платный. Сауна платная, мы не ходили. Персонал говорит на русском, приятный в общении и готовый помочь. В ресторане под заказ готовили на завтрак каши: рисовая, манная, овсяная. Завтраки разнообразные: блины, яйца жареные, омлеты, овощи жареные, пицца, шарлотка…

I turned up at the 4* Reikartz Sote hotel only to be told that they did not have a room for me due to 'technical issues' but they had booked me into another hotel. That other hotel was about 5km and nowhere near a metro station. It was 3*. I said no so they booked me in to an alternative - also 3* (Reikartz Xon) and about 20 mins walk from the metro. It was far from the part of the city that I needed to be in. That hotel was also not good - a budget hotel with air conditioning that rattled 24/7. Breakfast was lousy and when I stood up to get food the staff cleared my table of the tea pot / unused cup / tea bags that I'd placed there literally seconds before. There were only four other people in the room so they must be easily confused or not paying attention. Even though breakfast was scheduled until 10am there was very little left at 9am. At night I could also hear guests in other rooms talking while in my room so noise was sn issue. At the Reikartz Sote I was told that they would refund me and I needed to go through the agent which I did. Trip.com did not secure me a refund. So it was all very unsatisfactory. I would not recommend booking at the Reikartz Sote if you don't want to arrives thousands of miles from home and find they will not honour your booking and put you in a lower class hotel. My experience at Reikartz Xon also suggested that Reikartz hotels are poor quality and have poor service. It also seems that Reikartz are dishonest in not honouring the refund they said that I could have. Overall I was hugely dissatisfied and also dissatisfied with the way Trip.com handled the issue.

偉大的

Очень понравился отель! Огромные чистые номера, вся техника и сантехника отлично работают! Все имеется для комфортного проживания - туалетные принадлежности, халат, фен, тапочки, кофе-чай и тд. Отличные свежие и вкусные завтраки. И самое главное удобнейший матрас, полушки и приятное телу постельное белье! Утром просто не хочется просыпаться!) Приветливый, отзывчивый обслуживающий персонал. Удобное месторасположение отеля, в пешей доступности прекрасный парк с развлечениями, торговый комплекс, кафе и рестораны. Отдыхали в ташкенте, потом уехали в самарканд, и опять вернулись в него, потому что тепло и уютно, как дома!) спасибо за прекрасное время и теплые воспоминания останутся с нами о всей стране, благодаря вам!

Rooms are very big and facility is of high standard. The hotel is right on Furqat street so everything is accessible. I have never stayed in a Reikartz hotel but left impressed by the chain. Service was also of a high quality with exceptional service particularly from Kamilla and Aziz. Reikartz as a brand has multiple locations and I will consider staying at other locations as a result of this wonderful experience.