馬德里格蘭大道NH典藏飯店的照片

住宿方回覆: 尊敬的客人，得知您的蜜月之旅以在我們酒店享受的愉快住宿開始，我們感到非常高興。 我們始終致力於為客人提供溫馨熱情的氛圍，很高興聽到我們的團隊給您留下瞭如此積極的印象。 我們提供便利的行李寄存服務，並為您提供一間可欣賞美麗景色的房間來留住美好回憶，這些都體現了我們致力於為每位客人提供特別的關懷。 令人欣慰的是，儘管夜間有一些噪音，但您的休息並未受到干擾，並且您的整體體驗仍然愉快。非常感謝您對我們的退房流程效率以及我們工作人員在安排後續旅行方面的幫助所給予的讚賞。 得知我們的努力讓您擁有難忘的住宿體驗，我們感到非常欣慰。如果您再次來到馬德里，我們將非常榮幸地再次歡迎您，並致力於讓您擁有同樣愉快的體驗，甚至更加愉快。Verónica MorenoGuest Relations Department

住宿方回覆: Dear guest, We are pleased to hear that you were satisfied with our hotel in Madrid, especially with our cleanliness and facilities. We are always committed to providing our guests with a comfortable and pleasant environment. Our location in the center of the city allows us to be within walking distance of the main points of interest in Madrid. We understand that you are referring to Parque del Retiro, which is a 15-minute walk from the hotel. However, we appreciate your feedback as it helps us better understand our guests' perspectives. We look forward to the opportunity to welcome you again in the future and hope that your next visit will be even more pleasant.Best regards,María Martín - Guest Relations

住宿方回覆: Dear guest, Your kind review is truly appreciated; your feedback is invaluable to us! It's delightful to hear that you found our location in the heart of the city to be particularly convenient for your travels and restaurant options.Moreover, the NH Collection Gran Vía team strives to provide our guests with the highest level of convenience and comfort. That's why we hope that during your stay you were able to experience the dedication and hospitality that our team is known for.We hope to have the pleasure of welcoming you back in the near future! :) Núria Brunsó - Guest Relations

住宿方回覆: Dear guest, It is a pleasure for us to know that you enjoyed so much your stay at NH COLLECTION Gran Via. It is a satisfaction to read that your overall impression of the Hotel is so good and that you found our breakfast so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards, Sofía Palmer - Guest Relations

住宿方回覆: Dear guest,It is a pleasure for us to know that you enjoyed so much your stay at NH COLLECTION Gran Via. It is a honor to read that your overall impression of the Hotel is so good and that you have felt so well cared for and have valued our privileged location so positively.I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards, Bianca Fotea - Guest Relations

住宿方回覆: Dear guest, It is a pleasure for us to know that you enjoyed so much your stay at NH COLLECTION Gran Via. It is a satisfaction to read that your overall impression of the Hotel is so good and that you found our breakfast so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards, Sofía Palmer - Guest Relations

住宿方回覆: Dear Ffion1122,Thank you for taking the time to share your recent experience at the NH Collection Gran Vía! We were delighted to host you in the heart of Madrid and are pleased to know that you enjoyed your balcony where you could see the sunset and sunrise. We look forward to welcoming you back soon!Best regards,María MartínGuest Relations

住宿方回覆: Dear Michael,First and foremost we would like to thank you for your kind review. We do put a lot of effort and passion on a daily basis to make sure that our guests have a great experience while staying with us, and getting to know this has been the case it is the biggest prize we can possibly ask for.We truly look forward to personally welcome you back many more times to come in the near future. For us will be an absolute privilege.Until then, please receive our warmest regards.Bianca Fotea - Guest Relations

住宿方回覆: Dear guest,First and foremost we would like to thank you for your kind review. We do put a lot of effort and passion on a daily basis to make sure that our guests have a great experience while staying with us, and getting to know this has been the case it is the biggest prize we can possibly ask for.We truly look forward to personally welcome you back many more times to come in the near future. For us will be an absolute privilege.Until then, please receive our warmest regards.Bianca Fotea - Guest Relations