鄧弗姆林旅館

Tired looking and needs updating , breakfast is cold but tasty shouldnt cook so much all in one go so it’s just sat there

Booking a premier inn is normally my go to as it’s a safe bet and you know what your getting with there standards. Unfortunately the room was not up to its standards, it was a very, very tiered hotel. After paying for 3 nights at the price of £234 for a family of 4. We had to delay a night and pay an extra £38 to move the date one day later. I was so disappointed in the cleanliness of this hotel. The room we had a first was in need of some care. It had a lot of damp patches in the bathroom. The bathroom vanity was disintegrating near the toilet. The carpet was so old I’d thought I’d gone back in time. I booked a family room for me, my husband and my two children age 9 and 11. The room was so small we could barely put our cases anywhere. They’d put in two single beds squished in near the wall. I’ve staying in loads of premier inns around the country and I’d say this is the worst one I’ve ever been to. I spoke to the lady at the from seat explaining to her that to room was really small for and I’d booked a family room and as we were there for 3 nights is there anyway we could move rooms. Emily the lady on the from seat was so helpful she managed to find a little bit bigger room for us to stay in. She set up another bed. Very grateful. Don’t think we’ll stay here again. Breakfast buffet was ok, not amazing.

This was the worsed Premier in I’ve ever stayed at. No sleep at all due to the heating system being so old fashioned It never stopped making a noise every few seconds all night. Couldn’t turn it off. No one around to speak too until early next morning. Didn’t change anything as I had to go to work anyway. Given an apology tho well as a phone number for customer services. I was the. Asked not to ring until after 11am. Not sure as to why really. Curtains hung off the window. Walls dirty. Bed linen had dirty marks. Carpet must be so many years old it was threadbare with long time stains in parts. Restaurant across the road from the hotel itself was very sad, an empty run down place with sticky tables. Staff lovely but looked bored. Definitely could/should not be described as a restaurant. No ambience, nothing. This Premier Inn is a long way out from Dunfermline City. So without a car it’s not a present walk otherwise a good 15mins via bus. Quite isolating if you’re wanting to visit the City which is worth a look about. I’d never recommend this Premier Inn.

Dump awful robotic staff fake smiles where has the sparkle went reception never manned dust everywhere windows in reception filthy corridors and rooms filthy was allocated newer room but mould in bathroom hairs on bed and old milk carton on window sill

Big shout out to Laura , was up on business first time in Scotland and made to feel at home . Had a very important meeting and was running late and needed my shirt ironed went to reception to get a iron and Laura immediately said to leave it with her she will iron it for me absolutely 1st class service then on way out she gave me irn bru and Scottish biscuits to take with me . They were celebrating St Andrews day and was treating the guest . Brilliant stay

Perfectly acceptable stay here. It was just an overnight following a night out. No complaints, room was clean and to standard. Price was reasonable. We didn’t eat so cannot comment. Will stay here again in the future if I need somewhere in Dunfermline